Soft skills refer to both character traits and interpersonal skill that will influence how well a person can work or interact with others. The term soft skill covers a wide range of skill as diverse as teamwork, time management, empathy and delegation.
These skills make it easier to form relationships with people, create trust and dependability, and lead teams.
In essence, they are essential for your success in the workplace, your company’s success and your personal life.
The importance of these soft skill is often undervalued, and there is far less training provided for them than hard skill such as coding. Organizations seem to expect people know how to behave on the job and the importance of skill such as taking initiative, communicating effectively and listening, which often is not the case.
Most interactions with other people require some level of soft skill. At a company you might be negotiating to win a new contract, presenting your new idea to colleagues, networking for a new job, and so on. We use soft skills everyday at work and developing these soft skill will help you win more business and accelerate your career progression.
On the other hand, a lack of soft skill can limit your potential, or even be the downfall of your business. By developing strong leadership, delegation, teamwork, and communication abilities, you can run projects more smoothly, deliver results that please everyone, and even positively influence your personal life by improving how you interact with others.
Team Inspiring Life provides 5 reasons to develop soft skill.
5 reasons to develop soft skills
1. Hard skills are useless without soft skill.
In most jobs, technical skill alone are not enough to be truly effective. A salesperson with an unrivalled knowledge of their product and market will have little success if they don’t have the interpersonal skills needed to close deals and retain clients. A business manager needs to be able to listen to employees, have good speaking skills, and be able to think creatively. All careers require at least some soft skills to make the hard skills valuable.
2. Soft skill are harder to learn.
Hard skill aren’t necessarily hard to acquire. They can be easily taught, and can be learned and perfected over time. Soft skill are more challenging to develop, since they have little to do with knowledge or expertise, but are closely linked with a person’s character. It takes conscious effort, ongoing practice, and a commitment to self-development to improve your soft skills. Hard skills may look impressive on your CV, but the soft skill are what will set you apart from the many candidates who have similar expertise to you.
3. Customer demands soft skill.
The modern market offers consumers an unlimited number of choices through technologies such as the internet and smartphones. For these consumers, convenience and low prices are easy to come by, so customer service is often what influences the choice to use a particular business. The ability to communicate efficiently and effectively with customers is therefore a vital factor in an organisation’s success.
4. The Modern Workplace is Interpersonal.
Current work environments value soft skills such as listening, collaborating, communicating, and problem solving. Strong soft skill proficiency in employees leads to a more productive, collaborative, and healthy work environment.
5. The future workplace will rely on soft skills.
Automation and artificial intelligence will result in a greater proportion of jobs relying on soft skills. Thanks to cutting-edge technology, tasks that require hard skills are continuing to decline, making soft skill key differentiators in the workplace. As an example, look at this fascinating study by Deloitte Access Economics, which predicts that two-thirds of all jobs in Australia will rely on soft skill by 2030. This trend will inevitably be mirrored globally.